Using Klyra offline and syncing your data
What you can do without a signal in a cellar or storeroom and how Klyra syncs everything once you are back online.
Cellars, walk-in fridges and basement storerooms often have no signal: Klyra is built to keep working in these conditions and to line everything up as soon as the connection returns. Understanding how sync works keeps you from losing work done offline.
What you can do without a connection
The most common tasks on the ground remain available offline: logging HACCP checks and temperatures, scanning a batch QR code, recording a loss in inventory. The app saves the action locally on the device and shows an indicator that data is pending upload.
- HACCP checks and temperatures
- Reading batch and product QR codes
- Recording a loss or waste
- Viewing recipes and sheets already loaded
What always requires a connection
Some operations cannot happen offline because they touch data shared in real time with other people: sending an order to a supplier, publishing a shift, or clocking in from Kiosk. If the signal is missing in these cases, the app clearly warns that the action has not been completed.
How synchronisation works
As soon as the device finds a connection again, Klyra automatically sends every action accumulated offline, in the order it happened. If two people changed the same data while both were offline, the app flags the conflict and asks which version to keep, instead of silently overwriting it.
Cosa trovi in questa guida
- offline mode
- data synchronisation
- no connection
- working in a cellar
- sync conflicts
Passaggi
- Keep working normally even without a connection: the app flags pending actions with a dedicated icon.
- Avoid force-closing the app until synchronisation is complete.
- Return to an area with Wi-Fi or mobile data.
- Open Klyra and wait for the sync indicator to disappear.
- Check any conflict warnings and choose which data to keep.
- Verify that the action done offline appears correctly in the relevant section.
Problemi frequenti
- An HACCP check done offline does not appear after hours → the device never actually reconnected → check the connection and bring the app to the foreground again.
- A conflict warning appears → two people changed the same data offline → read both versions carefully before choosing which to keep.
- A supplier order does not go out → sending always requires a connection → try again once the signal returns, the order stays in draft until then.
- The app seems stuck while syncing → many actions have piled up → leave the app open for a few minutes without forcing it closed.
Domande frequenti
Can I log an HACCP temperature in the cold room without a connection?
Yes, it is saved on the device and synced automatically once the connection returns.
Do I risk losing data if I close the app offline?
If you close the app normally the data stays saved; just avoid force-stopping it during synchronisation.
How do I know an action has already synced?
The pending icon next to the action disappears once the data has been sent to the servers.
Guide collegate
Questa guida ti è stata utile?
Hai ancora bisogno di aiuto?
Descrivi il problema: alleghiamo in automatico pagina, sede, organizzazione e ruolo.
Contatta l’assistenza