Guida e assistenza

Account activation, first sign-in and initial setup.

• Start with Klyra
• Invitation and first login to Klyra: step-by-step guide
• Profile, personal PIN and notifications: initial setup

Your home screen: cards, quick actions and QR scanning.

• Using the dashboard
• Customising the Klyra dashboard cards
• Quick actions and QR scanning from the Klyra dashboard

Your business structure: sites, departments, teams and settings.

• Set up organisation and sites
• Creating a location in Klyra: details, hours and contacts
• Managing brands and banners across locations in Klyra

Who gets in, what they can do and where.

• Invite people and set permissions
• Inviting someone to Klyra and managing invitation expiry
• Roles and levels in Klyra: administrator, manager, staff

Plan the work, handle availability and leave.

• Plan the shifts
• Creating Shifts and Assigning Staff in Klyra
• Managing Availability, Leave and Time-off Requests

Clock in, breaks and clock out from on-site stations.

• Clocking and corrections
• Clocking In, Break and Out from Kiosk or Station
• Pairing a Tablet as Kiosk or Station with the Site Code

Checks, temperatures, cleaning and hygiene records.

• Daily HACCP
• Daily HACCP tasks and deadlines in Klyra
• Recording HACCP temperatures: manual and sensor-based

Record deliveries and documents with a photo or PDF.

• Record a delivery
• Recording a delivery: document photo or PDF
• Automatic OCR reading of the receiving document

Supplier records, price lists and restock requests.

• Working with suppliers
• Supplier records and price lists in Klyra
• Restock requests with a suggested quantity

Catalogue, Stock, counts, losses and price analysis.

• Keep stock under control
• Product catalogue: sheets, units and categories
• Stock: open line and sealed reserve in the warehouse

From the incoming batch to the plate served.

• Track batches and expiry
• Create a batch on delivery or in production
• Open a pack and manage shelf life with FEFO

Recipe sheets, costs, allergens and production.

• Create and use a recipe
• Create a recipe sheet with ingredients and sub-recipes
• Allergens and nutrition values calculated from the recipe

Production orders, runs and transfers.

• Manage production
• Create and plan production orders in Klyra
• Run a production and record real production yields

Templates, printers and print queue.

• Print labels
• Set up label templates for your organisation
• Connect and configure a Brother label printer

Till connection and daily sales.

• Connect and use the till
• Connect your till (POS) to Klyra and authorise access
• Mapping sites and products between the till and Klyra

Cash closures, invoices and imports.

• Manage the money side
• Recording a daily cash closure
• Setting up payment methods accepted on site

Employee files, contracts, documents and signatures.

• Manage people
• Employee file: personal data, role and documents together
• Employment contracts: create, amend and keep history

Team board, messages and notifications.

• Talk to your team
• Team board: post announcements for the whole team
• Direct and group messages: communicate in real time

The assistant that answers and prepares operations.

• Use the assistant
• Klyra Assistant: what it can do and how to ask
• Confirmed actions: the assistant never acts on its own

The on-site tablets for clocking and kitchen work.

• Install and use Kiosk and Station
• Installing Kiosk and Station on a site tablet
• Pairing Kiosk and Station with the site code

Installation, camera and offline use.

• Use Klyra on the move
• Install Klyra on phone and tablet and sign in
• Camera and notification permissions in the Klyra app

Plans, included features and limits.

• Manage the subscription
• Choosing a Klyra plan and enabling add-on modules
• Managing invoices and payments for your Klyra subscription

Personal data, access and activity log.

• Privacy and security
• Personal data Klyra processes and how long it is kept
• Activity log and access control in Klyra

Common errors and how to ask for help.

• Fix the most common problems
• Klyra page not loading or showing blank content
• Camera, QR scanner or printer not working