Installing the Klyra app on phone and tablet
How to download and install the Klyra mobile app and link it to your account in a few minutes.
Klyra also works from a browser, but for daily work in the dining room and kitchen the mobile app is more practical: a QR scanner always at hand, instant notifications and the ability to work even with a weak connection.
Where to find the app
The Klyra app is available on the official stores for iOS and Android. Search for it by name and check the publisher matches Klyra before installing it, to avoid unofficial look-alike apps.
First connection to your account
After installing, sign in with the same credentials used at your first login by email. If the device is a shared site tablet rather than a personal phone, consider whether it should instead be set up as Kiosk or Station: those are different modes designed for fixed stations.
Device permissions
The app asks for camera access to photograph documents and read QR codes, and for notifications to alert you about shifts and messages. You can grant these permissions on first use or later from your phone settings.
- Camera: needed for goods receiving and QR reading
- Notifications: recommended so you do not miss shifts or HACCP alerts
- Location: not required by the app
Cosa trovi in questa guida
- mobile app
- installation
- iOS
- Android
- on-site tablet
- app permissions
Passaggi
- Open your phone’s official app store
- Search for the Klyra app and check the publisher
- Install the app
- Open the app and sign in with your credentials
- Grant camera and notification permissions
- Check that the dashboard shows the correct site
Problemi frequenti
- The app cannot find the camera → permission denied during setup → re-enable it in phone settings
- Login rejected in the app → credentials different from the email invitation → use the same password from your first login or reset it
- The app freezes on a blank screen → unstable connection during first launch → retry with a more stable network
- A shared tablet shows one person’s personal profile → the device was set up as a personal app instead of Kiosk → have a manager reconfigure it
Domande frequenti
Does the app work without an internet connection?
Some features, such as reading already-scanned QR codes, remain available offline, but syncing data requires a connection.
Can I use Klyra only from the browser without installing the app?
Yes, but for daily work in the dining room and kitchen the app is faster, especially for the camera and notifications.
Do I need a different account for the app than for the website?
No, credentials are the same across the app, the website and Kiosk or Station stations.
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