Camera and notification permissions in the Klyra app
Why Klyra asks for camera and notifications, how to enable them and what changes if you decline on Android.
Two permissions make Klyra truly useful on the ground: the camera to photograph documents and read QR codes, and notifications to alert you about deadlines, shifts and messages. Without these permissions the app still works, but you lose the fastest features.
What the camera is used for
The camera is used to photograph delivery notes and invoices during goods receiving, to take photos for HACCP tasks, and to read batch QR codes in traceability. It is the same permission, used in different parts of the app depending on where you are.
What notifications are used for
Push notifications alert you about published shifts, clock-in correction requests, upcoming HACCP deadlines and new messages in communication. If you disable them, that information remains visible in the app but you lose the instant alert on your phone.
- Shifts and schedule changes
- HACCP checks and cleaning deadlines
- Clock-in correction requests and approvals
- Site messages and announcements
Enabling permissions after declining them
If you declined a permission by mistake on first launch, you do not need to reinstall the app: fix it from your phone settings, under apps and permissions. In a browser, the camera permission is asked again the first time it is actually needed, for example when opening the scanner.
Cosa trovi in questa guida
- camera permission
- push notifications
- QR scanner
- document photos
- Android settings
Passaggi
- Open your Android phone settings.
- Go to Apps, then find Klyra in the list.
- Open the Permissions section.
- Enable Camera if you want to photograph documents or read QR codes.
- Enable Notifications if you want to be alerted about shifts and deadlines.
- Go back to Klyra and retry the action you had interrupted.
Problemi frequenti
- The camera does not open during goods receiving → permission is disabled → enable it in Android settings and try again.
- No shift notifications arrive → notifications disabled or battery saver active → check permissions and battery optimisation settings.
- The browser keeps asking for the camera permission every time → the permission is set to "ask every time" → change it to "allow" in the site settings.
- Notifications arrive late → the phone restricts background activity → exclude Klyra from battery optimisation.
Domande frequenti
Does Klyra work without granting camera access?
Yes, but you will not be able to photograph documents or read batch QR codes: you will need to enter data manually.
Why do I receive notifications outside working hours?
Some notifications, such as clock-in correction requests, are meant to be timely: you can still personalise some of them from your profile.
Do notifications also work on app.getklyra.com in a browser?
It depends on the browser and operating system: notifications are more reliable in the Android app.
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