Invitation and first login to Klyra: step-by-step guide
How to accept the email invitation, create your password and sign in to Klyra for the first time.
When a manager adds you to Klyra, you receive an invitation email with a personal link. From there you create your account and log in for the first time. The process takes a few minutes and nothing needs to be installed beforehand.
The invitation email
The invitation comes from your organisation’s address, with a subject like "You have been invited to Klyra". It contains a link valid for a limited time: if it expires, ask your manager to send a new one from the users section.
If you cannot find the email, check your spam folder and confirm you gave the correct address when you joined the team.
Creating your password
Opening the link asks you to set a personal password. It should be long enough and different from other services you use: Klyra handles sensitive data such as HACCP temperatures and staff schedules.
- Use at least 10 characters
- Avoid reusing a password from another account
- Keep your credentials somewhere safe
First login and profile check
After setting your password you land directly in the dashboard of the site you were assigned to. Check your name, surname and role shown in the profile right away: if anything is wrong, tell whoever manages users before you start working.
Cosa trovi in questa guida
- invitation
- sign-up
- password
- first login
- welcome email
- account
Passaggi
- Open the invitation email from your organisation
- Click the personal link in the message
- Set your account password
- Confirm your login and open the dashboard
- Check your details in the profile
- Continue with PIN and notification setup
Problemi frequenti
- The link says "invalid" → the invitation has expired → ask your manager for a new invitation
- No email arrives → wrong address on file → have it corrected by whoever manages users
- Password rejected → does not meet minimum requirements → lengthen it and add numbers or symbols
- No site appears after login → you are not assigned to any location yet → contact your administrator
Domande frequenti
What if I lost the invitation email?
Ask your manager or administrator to resend it from the users section; they can generate a new link in seconds.
Can I log into Klyra from several devices?
Yes, you can use the app on phone, tablet and the website with the same credentials.
Do I need a credit card for my first login?
No, activating a staff account does not require payment details; those only apply to the organisation’s subscription.
What happens if I enter the wrong password too many times?
You can always use the password reset from the login screen, without needing a new invitation.
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