Create and send an order to a supplier
From confirmed request to sent order: lines, terms and tracking the supplier confirmation status.
Once a restock request is confirmed, the order is ready to be reviewed in detail and sent to the supplier. You can also create an order manually, without starting from a suggestion, whenever you need a one-off purchase.
Creating the order
An order can come from a confirmed restock request or be created from scratch by choosing products and quantities directly. Either way, you can edit lines, quantities and expected delivery date before sending it.
If products come from several suppliers, Klyra automatically splits the lines into separate orders, one per supplier.
Sending the order
Sending happens through the channel configured for the supplier, typically email with the document attached. The order stays visible with an updated status: draft, sent, confirmed by the supplier, or delivered.
Nothing goes out unless you press the send button: the same logic applies as for restock requests, so a person always stays in control.
Editing an order already sent
If the supplier reports a change, you can update the order lines and mark it as amended, keeping the history of previous versions for clarity in case of disputes.
Link with goods receiving
When the goods arrive, receiving can be linked to the original order: this speeds up the check because Klyra automatically compares ordered quantities and prices with what was received.
Cosa trovi in questa guida
- supplier order
- order lines
- sending an order
- order status
- expected delivery
- editing an order
Passaggi
- Open Suppliers and orders, or start from a confirmed request
- Choose the supplier, if not already set
- Check lines, quantities and prices
- Set the expected delivery date
- Review any notes for the supplier
- Send the order
- Track the status through to delivery
Problemi frequenti
- The order appears duplicated → it was created twice from different requests → check history before resending
- The supplier receives an order with old prices → the price list was not updated before sending → update the supplier price list before confirming
- The delivery arrives with different quantities than ordered → the supplier did not communicate a change → update the order and flag the difference at receiving
- An order sent last week cannot be found → the default filter only shows the active status → widen the filter to full history
Domande frequenti
Can I create an order without going through the suggested restocking?
Yes, you can create a manual order by choosing products and quantities directly, useful for occasional purchases.
How do I know if the supplier has seen the order?
The order status shows whether it was sent, confirmed or delivered, based on recorded updates.
Can I cancel an order after sending it?
Yes, you can cancel or edit it if the supplier has not yet fulfilled the delivery; the action stays tracked in history.
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