Handle incomplete deliveries and use order history to assess supplier reliability and punctuality.
Suppliers do not always deliver everything ordered in one go. KlyraOS tracks what arrived and what is still missing, so the order stays open until it is truly complete, and order history helps you assess every supplier over time.
During goods receiving you can indicate, line by line, how much actually arrived compared to what was ordered. Missing quantities stay visible as the remaining balance on the same order.
This avoids having to recreate a new order for just the missing balance and keeps a single document reference.
You can decide to manually close an order even if it was not 100% delivered, for example when the supplier confirms the rest will not arrive. Otherwise the order stays open pending the balance.
History collects every past order with delivery times, differences between ordered and received, and any notes entered by the team. It is the right tool to understand which supplier is truly reliable, not just which one has the lowest price.
Use it before an annual renegotiation or when considering a new supplier for the same product.
Orders past their expected delivery date without being received stay flagged, so you do not risk forgetting them during a busy week.
What happens if a supplier delivers only half the order?
You record the partial delivery with actual quantities; the balance stays visible on the order until you close or complete it.
How do I assess whether a supplier is reliable?
Check order history: it shows repeated delays, incomplete deliveries and price differences over time.
Does a partial order block future restock requests?
No, you can create new restock requests independently of the status of previous orders.
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