How to report a problematic message or announcement and how managers can moderate the board.
The board and chat are work spaces: to keep them useful and respectful, anyone can report a problematic content and managers can act by removing it or moderating the author.
From any message or announcement you can select "Report", stating the reason: the report reaches managers with moderation permission for that site.
Whoever moderates can remove content, send a private reminder to the author or, in more serious cases, temporarily limit the ability to post on the board.
Every moderation action stays logged with date, reason and the manager who performed it, useful in case of disputes.
Sharing a few clear rules on what to post on the board drastically reduces reports: operational communication works best with short, relevant content.
Who can see reports made by staff?
Only managers with moderation permission for that site; the identity of the reporter is visible only to them.
Can removed content be recovered?
The manager who moderated can view the history, but the content does not return visible on the board after removal.
How do I set clear rules to avoid reports?
Publish an announcement with internal communication guidelines and require a read receipt from all staff.
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