Subscription and billing
Plans, included features and limits.
Subscription and billing: the overview
What you find under Administration, Subscription: per-location plan, seats and usage, invoices and cancellation via the Stripe portal.
Choosing the KlyraOS plan for each location
How the per-location plan works in /admin/billing, what each tier unlocks, and how to switch between monthly and yearly billing.
Invoices, payment method, and billing tax details
How to reach the Stripe portal from KlyraOS to download invoices, update your card, and check the tax details of your billing entities.
Seats, storage, and usage limits per location
How to read the seats and usage panel on the Subscription page and how to buy extra seats when a location is close to its limit.
Changing a plan or cancelling a location’s subscription
How to switch to a different plan from the Subscription page and how to cancel via the Stripe portal, without losing access mid-cycle.
Failed payment and the grace period
What happens when a Stripe charge fails: "past due" status, in-app admin alert, 7 days before suspension, and automatic reactivation.
Still need help?
Describe the issue: page, location, organisation and role are attached automatically.