Troubleshooting
Common errors and how to ask for help.
Troubleshooting in KlyraOS: a general guide
How to diagnose the most common errors in KlyraOS and report a problem or contact support effectively.
KlyraOS page not loading or showing blank content
The most common causes of a blank or frozen screen and the steps to fix it within minutes.
Camera, QR scanner or printer not working
How to fix the most common issues with the camera, batch scanner and connected Brother printer.
Missing data: wrong active site or insufficient permissions
What to do when recipes, orders or reports do not show up: it is almost always a site or permission issue.
Reporting a problem with the ladybird button and tracking it
How to send an effective report to KlyraOS support and track the status of your request.
Still need help?
Describe the issue: page, location, organisation and role are attached automatically.